Customer Satisfaction Questionnaire - Parts

Thank you for your recent order placed with us. We are keen to learn what your experience of our service has been. Therefore we would be very grateful if you could take a few moments to complete this Online Questionnaire below. Please select an option in each row below for whichever score you feel is most accurate

(Fields marked with a * are required)

 

   

 

* PRODUCT TYPE :

 

* HOW DID YOU CONTACT US? :

 

Ratings

 POOR  BELOW AVERAGE  AVERAGE  ABOVE AVERAGE  EXCELLENT  NOT APPLICABLE

* How Do you Rate the Helpfulness of our Customer Service staff?

 

* How Do You Rate Our Product Support/ Knowledge?

 

*How Do You Rate The Amount Of Time Taken To Supply Your Product?

 

* How Reasonable Was The Cost Of Your Purchase?

 

* How Reasonable Was The Cost Of The Postage And Packaging Charge?

 

* How Do You Rate The Quality Of Our Packaging?

 

* How Do You Rate Our Response To Your Contact?

 

* How Do You Rate Our Overall Service?

 

 POOR  BELOW AVERAGE  AVERAGE  ABOVE AVERAGE  EXCELLENT  NOT APPLICABLE

Personal Preferences

 SPEED  COST  QUALITY  CUSTOMER SERVICE  OTHER
* What Is The Most Important Service Factor For You?

 

 LETTER  TELEPHONE  E-MAIL  ONLINE  TEXT
* How Do You Prefer To Contact Us?

 

* How Do You Prefer Casio To Contact You?

 

 NOT AT ALL  UNLIKELY  LIKELY  HIGHLY LIKELY  DEFINITELY
* How Likely Is It That You Will Recommend Or Buy CASIO Products In The Future?